Support
How can we help?
Questions about your Roadwise account, an order or a toll product? Contact our support team for assistance.
Send your question to support@roadwise.com and our support team will help you.
Frequently asked questions
Check that you are using the email address linked to your Roadwise account. If you have forgotten your password, you can reset it from the login page.
Log in to your Roadwise account to view your toll products, order details and available documents.
Check your spam or junk folder first. If you still cannot find the email, contact our support team at support@roadwise.com.
This depends on the toll product and the status of your order. Contact our support team as soon as possible if you need to change any details.
Check the status of your order in your Roadwise account. If additional information is required, you will receive further instructions.
Cancellation and refund options depend on the toll product and whether it has already been issued or registered. Contact our support team if you need assistance with an order.